Customer Success Stories: Escaping Tech Debt Across Industries

Real problems. Hands-on execution. Repeatable wins.

These stories aren’t theory — they’re what happens when our modernization framework and embedded CTOs go to work. From global banks to post-funding tech teams, we turn years of tech debt into AI-ready velocity.


Results at a Glance

  • 40% Faster Data Discovery – Healthcare leader
  • $2M+ Saved in Audits – Global bank
  • 80% Automation – Reduced manual effort
  • 15–20% Analytics Boost – Fortune 100 client
  • 30% Shorter Timelines – Streamlined onboarding

Why Fractional Consulting?

Get strategic expertise without the overhead. Our fractional CTOs embed with your team, delivering tailored solutions—fast, flexible, and cost-effective.


Explore our Fractional CTO Services →


Learn about our Modernization Framework →






🎥 Media & Entertainment



A&E Television Networks Logo

A&E Television Networks (AETN)

Realtime Metadata Strategy for Streaming Syndication"

Challenge: A&E needed to integrate metadata from 20 EDAM systems, ensure FIMS compliance, and standardize taxonomies for Netflix syndication.

Solution: Our fractional CTOs embedded with A&E’s team to design a hands-on metadata strategy, bridging business needs with technical execution. Using the InfoLibrarian™ Modernization Framework, we automated taxonomy standardization and unified disparate systems for seamless distribution.


Key Benefits Realized:

  • Standardized taxonomies across A&E’s brands
  • Enabled real-time data contracts for Netflix syndication
  • Unified 20+ Media Legacy EDAM sources
  • Reduced manual effort by 80% via automation

"The solution was scalable, efficient, and delivered on our goals."

— AETN Project Sponsor, A&E Television Networks


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🏦 Financial Services



Citigroup Logo US Foods Logo Blue Cross Blue Shield Logo UPS Logo U.S. Navy Logo


Global Financial Institution Logo

Global Financial Institution (Top 10)

Enterprise Metadata Management & Regulatory Compliance

Challenge: Fragmented metadata repositories hindered compliance with Basel II and AML, requiring a unified source of truth across business and IT.

Solution: Our fractional CTOs partnered with the institution to design a metadata governance strategy, leveraging our Modernization Framework to consolidate repositories and embed lifecycle governance, ensuring regulatory readiness and stakeholder adoption.


Results:

  • Unified metadata across global operations
  • Met Basel II and AML compliance needs
  • Automated workflows for lifecycle management
  • Boosted enterprise adoption by risk and business teams

"We transformed our approach to data governance, empowering users with a trusted source of truth."


— Head of Data Governance, Top 10 Global Financial Institution


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Standard & Poor's Logo

Standard & Poor's (S&P)

Metadata Registry Selection and Governance

Challenge: S&P faced metadata silos that blocked governance standardization and data discoverability across diverse platforms.

Solution: Our fractional experts led a hands-on RFI process, aligning with S&P’s architecture to select a metadata solution. Using our Modernization Framework, we delivered a governance roadmap and unified metadata interface.


Results:

  • Selected a future-ready metadata platform
  • Enabled consistent governance practices
  • Enhanced collaboration across business units
  • Positioned S&P for scalable lineage and cataloging

"We were able to get about 80% of what we needed done very quickly; in fact the scanning was completely automatic. InfoLibrarian™ is a powerful product. We are very impressed!"


— Enterprise Architecture Sponsor, Standard & Poor's


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Fidelity Investments Logo

Fidelity Investments

Centralized Metadata Governance

Challenge: Fidelity needed to eliminate metadata redundancy and manual governance workarounds across its enterprise.

Solution: Our fractional CTOs collaborated with Fidelity to design a centralized metadata strategy, using our Modernization Framework to deliver an open, adaptable documentation portal with tailored training for self-sufficiency.


Results:

  • Unified metadata for glossaries and quality metrics
  • Reduced vendor dependency
  • Accelerated governance maturity
  • Empowered teams with a scalable roadmap

"The framework is open and adaptable—exactly what we need."


— Enterprise Architecture Team, Fidelity Investments


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🏛️ Government & Education



University of Arizona Logo New Zealand Ministry of Education Western Power of Australia West Virginia Higher Education Commisssion Homeland Security Logo Navy Logo
University of Arizona Logo

University of Arizona

Scalable Metadata for Higher Education

Challenge: Fragmented metadata hindered data analysis and planning across academic and administrative systems.

Solution: Our fractional experts worked with the university to design a centralized metadata service, leveraging our Modernization Framework to automate harvesting and deliver a user-friendly portal for cross-department data governance.


Results:

  • Centralized metadata visibility
  • Reduced manual effort via automated scanning
  • Customizable portal for campus-wide use
  • Boosted analyst productivity

"The metadata is represented in a user-friendly way, unlike other solutions."

— Metadata Governance Team, University of Arizona


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Ministry of Education Logo

New Zealand Education Ministry (New Zealand)

Metadata Strategy for Education Data

Challenge:The Ministry needed a centralized metadata platform to standardize governance and reduce system costs.

Solution: Our fractional CTOs led an RFP process and designed a metadata strategy using our Modernization Framework, delivering a unified, visual platform for business and technical users.


Results:

  • Unified metadata access for all users
  • Simplified architecture for faster delivery
  • Lowered TCO by reducing fragmentation
  • Seamless integration with existing platforms

"The platform’s flexibility aligned perfectly with our data strategy."


— Data Architecture Lead, New Zealand Ministry of Education


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USCIS Logo

U.S. Citizenship and Immigration Services (USCIS)

Secure Metadata for Biometrics Catalog

Challenge:USCIS needed a secure, centralized metadata registry to modernize biometric storage and enable interagency collaboration.

Solution: Our fractional experts provided hands-on consulting, using our Modernization Framework to select and implement a secure metadata registry for the Biometric Storage System, ensuring compliance and interoperability.


Results:

  • Centralized biometric metadata access
  • Met federal security and compliance standards
  • Enhanced interagency collaboration

"The phased approach and expertise ensured a flawless transition."


— USCIS Project Manager


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🏥 Healthcare & Insurance



Blue Cross Blue Shield Labcorp United Healthcare Lehigh Valley Health Network
UnitedHealth Group Logo

UnitedHealth Group (UHG)

Global Metadata Governance

Challenge: UHG needed to integrate 80,000+ business terms with technical metadata for enterprise-wide governance.

Solution: Our fractional CTOs designed a global metadata strategy, using our Modernization Framework to create a scalable clearinghouse that unified business and technical metadata.


Results:

  • Mapped 80,000+ business terms
  • Established a single metadata source
  • Aligned business and technical governance
  • Deployed a live data marketplace

"The platform unified our metadata, aligning with governance goals."

— Enterprise Data Analytics Team, UnitedHealth Group


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📦 Foodservice & Logistics



UPS Unilever US Food
U.S. Foodservice Logo

U.S. Foodservice

Enterprise Metadata Strategy

Challenge: U.S. Foodservice needed a metadata strategy aligned with business and technology goals.

Solution: Our fractional experts conducted hands-on planning sessions, using our Modernization Framework to deliver a metadata roadmap and stewardship model for enterprise integration.


Results:

  • Delivered a future-ready metadata strategy
  • Defined clear governance roles
  • Embedded metadata into projects
  • Prioritized high-impact metadata assets

"The strategic approach clarified our metadata priorities by providing three major points that fit perfectly. Timeframe, Efficiency, Cost and POC results.

— Enterprise Data Team, U.S. Foodservice


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✈️ Travel & Transportation



Sabre Holdings Logo

Sabre Holdings

Centralized Metadata Governance

Challenge: Sabre faced metadata sprawl that increased costs and slowed data-driven decisions.

Solution: Our fractional CTOs collaborated with Sabre to design a centralized metadata strategy, using our Modernization Framework to integrate 30,000+ ERwin models and automate governance workflows.


Results:

  • Unified metadata access for all users
  • Automated governance templates and mapping
  • Mass Integration at Scale:
  • Integrated 30,000+ models
  • Eliminated manual discovery efforts

"The hands-on approach delivered a robust, flexible platform."

— VP Airline Solutions


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📷 Digital Imaging & Technology



Fujifilm Logo

Fuji Film e-Systems

Metadata for Global Photo Services

Challenge: Fuji Film faced an undocumented environment with 30+ VLDBs, hindering diagnostics and governance.

Solution: Our fractional experts designed a metadata management strategy, using our Modernization Framework to automate harvesting and provide centralized visibility across Fuji’s digital infrastructure data center.


Results:

  • Reduced change-related issues by 95%
  • Enabled 30+ optimizations in one week
  • Unified metadata documentation
  • Knowledge Transfer Efficiency:
  • Cut training time by 60%

"It’s transformed how we manage our systems."

— Senior Vice President & General Manager, Fuji Film e-Systems


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What Our Clients Say