Customer Success Stories: Escaping Tech Debt Across Industries

Real problems. Hands-on execution. Repeatable wins.

These stories aren’t theory — they’re what happens when our modernization framework and embedded CTOs go to work. From global banks to post-funding tech teams, we turn years of tech debt into AI-ready velocity.

Results at a Glance

• 40% Faster Data Discovery – Healthcare leader
• $2M+ Saved in Audits – Global bank
• 80% Automation – Reduced manual effort
• 15–20% Analytics Boost – Fortune 100 client
• 30% Shorter Timelines – Streamlined onboarding

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Why Fractional Consulting?

Get strategic expertise without the overhead. Our fractional CTOs embed with your team, delivering tailored solutions—fast, flexible, and cost-effective.

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🎥 Media & Entertainment

A&E Television Networks (AETN)

Realtime Metadata Strategy for Streaming Syndication"

Challenge: A&E needed to integrate metadata from 20 EDAM systems, ensure FIMS compliance, and standardize graph-complex problems for Netflix syndication.

Solution: Our fractional CTOs embedded with A&E’s team to design a hands-on metadata strategy, bridging business needs with technical execution. Using the InfoLibrarian™ Modernization Framework, we automated taxonomy standardization and unified disparate systems for seamless distribution.

Key Benefits Realized:

• Standardized ontologies, taxonomies and property models across A&E’s brands
• Enabled real-time data contracts for Netflix syndication
• Unified 20+ Media Legacy EDAM sources
• Reduced manual effort by 80% via automation

"The solution was scalable, efficient, and delivered on our goals."

— AETN Project Sponsor, A&E Television Networks

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🏦 Financial Services

Global Financial Institution (Top 10)

Enterprise Metadata Management & Regulatory Compliance

Challenge: Fragmented metadata repositories hindered compliance with Basel II and AML, requiring a unified source of truth across business and IT.

Solution: Our fractional CTOs partnered with the institution to design a metadata governance strategy, leveraging our Modernization Framework to consolidate repositories and embed lifecycle governance, ensuring regulatory readiness and stakeholder adoption.

Results:

• Unified metadata across global operations
• Met Basel II and AML compliance needs
• Automated workflows for lifecycle management
• Boosted enterprise adoption by risk and business teams

"We transformed our approach to data governance, empowering users with a trusted source of truth."

— Head of Data Governance, Top 10 Global Financial Institution

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Standard & Poor's (S&P)

Metadata Registry Selection and Governance

Challenge: S&P faced metadata silos that blocked governance standardization and data discoverability across diverse platforms.

Solution: Our fractional experts led a hands-on RFI process, aligning with S&P’s architecture to select a metadata solution. Using our Modernization Framework, we delivered a governance roadmap and unified metadata interface.

Results:

• Selected a future-ready metadata platform
• Enabled consistent governance practices
• Enhanced collaboration across business units
• Positioned S&P for scalable lineage and cataloging

"We were able to get about 80% of what we needed done very quickly; in fact the scanning was completely automatic. InfoLibrarian™ is a powerful product. We are very impressed!"

— Enterprise Architecture Sponsor, Standard & Poor's

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Fidelity Investments

Centralized Metadata Governance

Challenge: Fidelity needed to eliminate metadata redundancy and manual governance workarounds across its enterprise.

Solution: Our fractional CTOs collaborated with Fidelity to design a centralized metadata strategy, using our Modernization Framework to deliver an open, adaptable documentation portal with tailored training for self-sufficiency.

Results:

• Unified metadata for glossaries and quality metrics
• Reduced vendor dependency
• Accelerated governance maturity
• Empowered teams with a scalable roadmap

"The framework is open and adaptable—exactly what we need."

— Enterprise Architecture Team, Fidelity Investments

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🏛️ Government & Education

University of Arizona

Scalable Metadata for Higher Education

Challenge: Fragmented metadata hindered data analysis and planning across academic and administrative systems.

Solution: Our fractional experts worked with the university to design a centralized metadata service, leveraging our Modernization Framework to automate harvesting and deliver a user-friendly portal for cross-department data governance.

Results:

• Centralized metadata visibility
• Reduced manual effort via automated scanning
• Customizable portal for campus-wide use
• Boosted analyst productivity

"The metadata is represented in a user-friendly way, unlike other solutions."

— Metadata Governance Team, University of Arizona

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New Zealand Education Ministry (New Zealand)

Metadata Strategy for Education Data

Challenge:The Ministry needed a centralized metadata platform to standardize governance and reduce system costs.

Solution: Our fractional CTOs led an RFP process and designed a metadata strategy using our Modernization Framework, delivering a unified, visual platform for business and technical users.

Results:

• Unified metadata access for all users
• Simplified architecture for faster delivery
• Lowered TCO by reducing fragmentation
• Seamless integration with existing platforms

"The platform’s flexibility aligned perfectly with our data strategy."

— Data Architecture Lead, New Zealand Ministry of Education

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U.S. Citizenship and Immigration Services (USCIS)

Secure Metadata for Biometrics Catalog

Challenge:USCIS needed a secure, centralized metadata registry to modernize biometric storage and enable interagency collaboration.

Solution: Our fractional experts provided hands-on consulting, using our Modernization Framework to select and implement a secure metadata registry for the Biometric Storage System, ensuring compliance and interoperability.

Results:

• Centralized biometric metadata access
• Met federal security and compliance standards
• Enhanced interagency collaboration

"The phased approach and expertise ensured a flawless transition."

— USCIS Project Manager

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🏥 Healthcare & Insurance

UnitedHealth Group (UHG)

Global Metadata Governance

Challenge: UHG needed to integrate 80,000+ business terms with technical metadata for enterprise-wide governance.

Solution: Our fractional CTOs designed a global metadata strategy, using our Modernization Framework to create a scalable clearinghouse that unified business and technical metadata.

Results:

• Mapped 80,000+ business terms
• Established a single metadata source
• Aligned business and technical governance
• Deployed a live data marketplace

"The platform unified our metadata, aligning with governance goals."

— Enterprise Data Analytics Team, UnitedHealth Group

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📦 Foodservice & Logistics

U.S. Foodservice

Enterprise Metadata Strategy

Challenge: U.S. Foodservice needed a metadata strategy aligned with business and technology goals.

Solution: Our fractional experts conducted hands-on planning sessions, using our Modernization Framework to deliver a metadata roadmap and stewardship model for enterprise integration.

Results:

• Delivered a future-ready metadata strategy
• Defined clear governance roles
• Embedded metadata into projects
• Prioritized high-impact metadata assets

"The strategic approach clarified our metadata priorities by providing three major points that fit perfectly. Timeframe, Efficiency, Cost and POC results.

— Enterprise Data Team, U.S. Foodservice

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✈️ Travel & Transportation

Sabre Holdings

Centralized Metadata Governance

Challenge: Sabre faced metadata sprawl that increased costs and slowed data-driven decisions.

Solution: Our fractional CTOs collaborated with Sabre to design a centralized metadata strategy, using our Modernization Framework to integrate 30,000+ ERwin models and automate governance workflows.

Results:

• Unified metadata access for all users
• Automated governance templates and mapping
• Mass Integration at Scale:
• Integrated 30,000+ models
• Eliminated manual discovery efforts

"The hands-on approach delivered a robust, flexible platform."

— VP Airline Solutions

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📷 Digital Imaging & Technology

Fuji Film e-Systems

Metadata for Global Photo Services

Challenge: Fuji Film faced an undocumented environment with 30+ VLDBs, hindering diagnostics and governance.

Solution: Our fractional experts designed a metadata management strategy, using our Modernization Framework to automate harvesting and provide centralized visibility across Fuji’s digital infrastructure data center.

Results:

• Reduced change-related issues by 95%
• Enabled 30+ optimizations in one week
• Unified metadata documentation
• Knowledge Transfer Efficiency:
• Cut training time by 60%

"It’s transformed how we manage our systems."

— Senior Vice President & General Manager, Fuji Film e-Systems

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